Question 1

How often should I have my HVAC system serviced?

Accepted Answer

We recommend having your system professionally serviced twice a year—once in the spring for your AC and once in the fall for your heating system. Regular maintenance helps prevent breakdowns, extends equipment life, and keeps your system running efficiently.

Question 2

How long does an HVAC system typically last?

Accepted Answer

With proper maintenance, air conditioners and heat pumps typically last 15-20 years, while furnaces can last 20-30 years. However, efficiency declines as systems age, so replacement may be cost-effective before the system completely fails.

Question 3

What size HVAC system do I need for my home?

Accepted Answer

System sizing depends on many factors including square footage, ceiling height, insulation, window efficiency, and more. An undersized system won't cool/heat adequately, while an oversized system cycles too frequently. We perform a Manual J load calculation to determine the right size for your home.

Question 4

Do you offer financing?

Accepted Answer

Yes! We offer 0% APR financing for up to 60 months on qualifying purchases through Wells Fargo. This makes it easier to upgrade to a new, efficient system without a large upfront cost. Ask us for details.

Question 5

Why is my AC blowing warm air?

Accepted Answer

Common causes include a dirty air filter, low refrigerant, a frozen evaporator coil, or a malfunctioning compressor. Start by checking your filter and thermostat settings. If the problem persists, call us for a professional diagnosis.

Question 6

What does SEER rating mean?

Accepted Answer

SEER (Seasonal Energy Efficiency Ratio) measures how efficiently an AC converts electricity into cooling. Higher SEER = more efficient = lower energy bills. Current minimum is 14-15 SEER depending on region. High-efficiency units can reach 20+ SEER.

Question 7

How often should I change my air filter?

Accepted Answer

For standard 1" filters, change every 1-3 months. Homes with pets, allergies, or heavy use may need monthly changes. Higher-quality filters (4-5") can last 6-12 months. Check your filter monthly and replace when it looks dirty.

Question 8

Why is ice forming on my AC unit?

Accepted Answer

Ice formation usually indicates restricted airflow (dirty filter, blocked vents) or low refrigerant. Turn off your AC to let the ice melt, check your filter, and if the problem recurs, call for service. Running a frozen system can damage the compressor.

Question 9

Why does my furnace smell when I first turn it on?

Accepted Answer

A slight burning smell when first using your furnace for the season is normal—it's dust burning off. However, if the smell persists or you smell gas, turn off the system and call us immediately.

Question 10

What's the difference between a furnace and a heat pump?

Accepted Answer

A furnace burns fuel (gas or oil) or uses electric resistance to create heat. A heat pump transfers heat from outside air (even cold air contains heat) and is more efficient in mild climates like Houston. Heat pumps also provide cooling in summer.

Question 11

Why does my furnace keep cycling on and off?

Accepted Answer

Short cycling can be caused by an oversized system, dirty filter, thermostat issues, or a malfunctioning flame sensor. This wastes energy and puts extra wear on components. Have it checked promptly.

Question 12

How can I improve my home's air quality?

Accepted Answer

Options include upgrading to HEPA or high-MERV filters, adding a whole-home air purifier, UV germicidal lights, proper ventilation, and controlling humidity. We can assess your home and recommend the best solutions.

Question 13

What humidity level should I maintain?

Accepted Answer

Ideal indoor humidity is 30-50%. Houston's high humidity can cause mold and discomfort; in winter, low humidity can cause dry skin and respiratory issues. Whole-home humidifiers and dehumidifiers can help maintain optimal levels.

Question 14

Do you offer emergency service?

Accepted Answer

Yes, we offer 24/7 emergency service for critical HVAC failures. Our maintenance plan members receive priority scheduling. Call us anytime at (281) 277-7557.

Question 15

How much does a new AC system cost?

Accepted Answer

Cost varies based on system size, efficiency rating, and installation complexity. A typical replacement ranges from $5,000-$15,000+. We provide free in-home estimates with transparent, upfront pricing—no hidden fees.

Question 16

Do you service all brands?

Accepted Answer

Yes, our technicians are trained to service all major HVAC brands including Trane, Carrier, Lennox, Rheem, Goodman, and more. As an authorized Trane dealer, we specialize in Trane systems.

Frequently Asked Questions

General Questions

Air Conditioning

Heating

Indoor Air Quality

Service & Pricing

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