Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Alief Ultra Mechanical ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Service address and property details
- Payment and billing information
- Service history and maintenance records
- Communications and correspondence with our team
We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete service requests
- Process payments and send invoices
- Send service reminders and maintenance notifications
- Respond to inquiries and provide customer support
- Improve our services and website experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software) and who are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.
Text Messaging (SMS)
If you provide your mobile number and opt in — for example, by checking the SMS consent box on a form on this site — you agree to receive recurring text messages from Alief Ultra Mechanical related to your inquiry, appointments, service, and account. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information is shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS consent collected for text messaging will not be shared with, sold, or rented to third parties or affiliates for their own marketing. Numbers may be disclosed only to the messaging providers that deliver the texts you requested on our behalf.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may limit certain functionality on our site.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to or restrict certain processing
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Alief Ultra Mechanical
Email: info@aliefheatingandairconditioning.com
Phone: (281) 277-7557